Contact - Lumetra LLC

We're Here to Help.

Have a question about your order, our products, or pet accessories? Start a live chat — our support team replies right here on this page.

Looking to place a bulk order for your business? Visit our Shop to browse collars, leashes, beds, and more — or send us a message for a custom quote.

Chat with our team — replies appear here in real time.

Online

Introduce yourself to start the conversation. We typically respond within a few minutes during business hours.

Full Name *

Email Address *

Topic *

Your Message *

Contact Details

Office Address

829 Redbud Drive Apt 26 Allen Texas 75002

Use live chat for the fastest response. We’re here Monday through Friday, 9 AM – 5 PM EST.

Our Office

Visit or Reach Us

Our Allen office handles customer inquiries, order support, and general correspondence for partners and shoppers across the United States.

829 Redbud Drive Apt 26 Allen Texas 75002

Mon – Fri: 9:00 AM – 5:00 PM EST