Welcome to Lumetra LLC. These Terms of Service ("Terms") govern your use of our website, products, and services. By accessing or using our site to browse or purchase pet accessories and gear, you agree to comply with and be bound by these Terms.
1. Agreement to Terms
By accessing Lumetra LLC, you agree to these Terms of Service, our Privacy Policy, and our Refund & Return Policy. If you do not agree with any part of these terms, you may not use our services.
2. Products and Pricing
We strive to display our pet products—including collars, leashes, food, and toys from brands like KONG, Purina, and Blue Buffalo—as accurately as possible. However:
- We do not warrant that product descriptions, images, or other content are entirely accurate, complete, or error-free.
- Prices are subject to change without notice.
- We reserve the right to limit the quantity of any product or service we offer, and to refuse service to any customer at our discretion.
3. Orders and Payments
When you place an order, you are offering to purchase a product under these Terms. All orders are subject to availability and confirmation of the order price.
- You agree to provide current, complete, and accurate purchase and account information.
- We reserve the right to refuse or cancel any order for any reason, including suspected fraud or unauthorized transactions.
- In the event an item is out of stock after your order is placed, we will notify you and provide a full refund for that item.
4. Shipping and Delivery
We process orders promptly to ensure your pet gear arrives quickly. Shipping times and costs are outlined on our Shipping Information page. Risk of loss and title for items purchased from Lumetra LLC pass to you upon our delivery to the carrier.
5. Intellectual Property
The content on this website—including text, graphics, logos, images, and software—is the property of Lumetra LLC or its content suppliers and is protected by intellectual property laws. You may not reproduce, distribute, or create derivative works from our content without our express written permission.
6. User Content and Reviews
If you submit reviews, comments, or other content, you grant Lumetra LLC a non-exclusive, royalty-free right to use, reproduce, and display such content. You agree that your submissions will not violate any third-party rights or contain libelous, unlawful, or obscene material.
7. Disclaimer of Warranties
Our website and products are provided "as is" and "as available" without any warranties, express or implied. While we source high-quality pet supplies from trusted brands, Lumetra LLC does not warrant that the products will meet your specific expectations or that the site will operate uninterrupted.
8. Limitation of Liability
To the fullest extent permitted by law, Lumetra LLC and its affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of your use of our site or products. Our total liability to you for any claim shall not exceed the amount you paid for the product giving rise to the claim.
9. Indemnification
You agree to indemnify and hold harmless Lumetra LLC, its officers, employees, and suppliers from any claims, damages, or expenses arising from your breach of these Terms or your use of the site.
10. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law principles. Any disputes shall be resolved in the courts located in Allen, Texas.
11. Contact Us
If you have any questions about these Terms, please contact us:
- Email: muhammadyousaf@lumetrallc.net
- Phone: +1 (832) 4646203
- Address: 829 Redbud Drive Apt 26 Allen Texas 75002